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var(--la-line);border-radius:8px;padding:6px;color:var(--la-muted);cursor:pointer}.dash-people,.dash-rank,.dash-recent{list-style:none;margin:0;padding:0}.dash-people li,.dash-rank li,.dash-recent li{display:flex;align-items:center;gap:8px;padding:8px 0;border-bottom:1px solid var(--row-line)}.dash-person{min-width:0;flex:1}.dash-person .name,.dash-rank .name{font-weight:600;font-size:13px}.dash-mail{color:var(--la-muted);display:flex}.presence{width:8px;height:8px;border-radius:50%;background:#c5ccd6;flex-shrink:0}.presence.on{background:#22a35a}.dash-stats{margin:0}.dash-stats div{display:flex;justify-content:space-between;gap:12px;padding:10px 0;border-bottom:1px solid var(--row-line)}.dash-stats dt{color:var(--la-muted);font-size:13px}.dash-stats dd{margin:0;font-weight:700}.dash-pos{width:22px;color:var(--la-muted);font-weight:700;font-size:13px}.dash-rank li.is-me{background:var(--brand-soft);margin:0 -8px;padding:8px;border-radius:8px}.dash-rank strong{margin-left:auto;font-size:13px}.dash-recent a{flex:1;text-decoration:none}.dash-footer-link{margin-top:14px}[data-theme=dark] .badge.NEW{background:#1a3358;color:#8cb8ff}[data-theme=dark] .badge.OPEN{background:#163526;color:#7dcea0}[data-theme=dark] .badge.PENDING{background:#3a2f12;color:#e2c36a}[data-theme=dark] .badge.POSTPONED{background:#2a1d44;color:#c9a6ff}[data-theme=dark] .badge.IN_PROGRESS{background:var(--brand-soft);color:var(--brand-hover)}[data-theme=dark] .badge.RESOLVED,[data-theme=dark] .badge.CLOSED,[data-theme=dark] .badge.tag{background:#1a2b3d;color:#9aa8ba}[data-theme=dark] .badge.LOW{background:#1a2b3d;color:#c5d2e4}[data-theme=dark] .badge.MEDIUM{background:#3a2f12;color:#e2c36a}[data-theme=dark] .badge.HIGH,[data-theme=dark] .badge.age{background:#3d1c1c;color:#f0a0a0}[data-theme=dark] .badge.internal{background:#3a2f12;color:#e2c36a}[data-theme=dark] .badge.email{background:#1a3358;color:#8cb8ff}[data-theme=dark] .badge.wait.ok{background:#163526;color:#7dcea0}[data-theme=dark] .badge.wait.warn{background:#3a2f12;color:#e2c36a}[data-theme=dark] .badge.wait.over{background:#3d1c1c;color:#f0a0a0}@media(max-width:960px){.app-shell,.app-shell.nav-pinned{grid-template-columns:1fr}.sidebar,.sidebar.is-open{position:sticky;width:100%;height:auto;flex-direction:row;flex-wrap:nowrap;align-items:center;overflow-x:auto;box-shadow:none}.brand-text,.sidebar-who-text,.nav-label{display:none!important}.nav{flex-direction:row}.nav a,.nav-icon-btn{width:auto;padding:8px}.sidebar-user{margin:0 0 0 auto;padding:0;border:0;display:flex;align-items:center;gap:4px}.sidebar-actions{flex-direction:row}.grid-stats,.ticket-workspace,.form-grid,.template-grid,.inbox-shell,.inbox-row,.report-grid,.dash-grid{grid-template-columns:1fr}.ticket-workspace{margin:0;min-height:auto}.span-2{grid-column:auto}}